Internet of things (IoT)
Businesses contract with external providers to design, build, install and operate IoT solutions
Deliver a rich customer experience by identifying, segmenting and routing the calls to the most qualified agents.
Automatically answer all the incoming calls and provide customers with a detailed menu structure for self-help navigation.
Never miss a customer call with real-time alerts on e-mail or SMS, push SMS to customers informing agents are busy.
With self-help and auto-receptionist options, businesses can handle rising call volumes effortlessly.
Get detailed call tracking for incoming calls including caller number, date, time, location, etc for marketing campaigns.
We collect all the relevant information from the customer to develop custom software development solutions as per their expectation.
The system and documents are prepared as per the requirement specifications. This helps us define overall system architecture and technology stack.
Once the requirement analysis phase is completed, the next step is to define and document software needs.
Developers start to build the entire system by writing code using the chosen programming language, techniques, and methodologies.
Evaluating the quality of software with the aim of finding and fixing defects.
The final software is released and checked for deployment issues, if any.
The system continues to perform as per the specification mentioned in the first phase.
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